Customer Service

Shipping & Delivery
When Billing and Shipping address match that of the cardholder, Suits & More will ship your order. Suits & More ships to all 50 States located in the continental United States. Our company is based out of Brooklyn, NY. Shipping times and rates may vary according to our stores personal inventory, as well as inventory from our specified manufacturers. Shipping cost and delivery times may also vary according to manufacturer location and schedule.

Privacy & Security
We go to great lengths to keep your financial information private and safe. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. 

When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure are. You will remain in this secure zone for the entire checkout process. In addition, you may consult the rules established by your browser to learn about other possible features that indicate that you are on a secure internet page.
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We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly difficult to decipher code, which is processed immediately.

Returns & Replacements
At Suits & More, our goal is to ensure your complete satisfaction with your purchase. We accept returns in unused condition with the tags up to 30 days after purchase.

Ordering
 When you make an online purchase, the information you provide allows Suits & More to process and fill your order, and to notify you of your order status. To complete the order, Suits & More will need to know your credit card brand, credit card number and expiration date. Once an online order has been confirmed, credit card information is not reused. When you provide any part of the requested information, you certify that any information that you provide, including without limitation, any information related to identification, billing and marketing, is truthful, accurate, complete and updated. Your browser communicates with a secure server and all information you submit is encrypted, keeping it private. This technology makes it safer to transmit your credit card information over the Internet. Only authorized Suits & More employees have access to stored information. Suits & More safeguards information according to established security standards and procedures, and Suits & More continually assesses new technology for protecting information. Suits & More employees are trained to understand and comply with these information safeguards.


Viewing Orders
When you place an order with Suits & More, an email order confirmation will be sent immediately to the email you've provided for us. As soon as the merchandise leaves the warehouse we will email a tracking order, and ETA to the same email. At anytime you can login to your account on our homepage and view the status of your order, or simply call us at 888-915-7848 and we can let you know when to expect your shipment.